Topic: mean receptionist

My heart is racing as I dial and then hear the phone begin to ring at the other end. A machine picks up and I do exactly what the outgoing message directs me to. Speaking slowly and clearly, I leave my name and phone number twice, trying to sound friendly but not too desperate for a return call. The person that I am trying to woo with my friendly telephone manner? The receptionist at my children’s pediatrician’s office.

I’m not sure why I find this lovely woman with blue eyes and a blonde perm so scary. What I do know is that I am so intimidated by her that when she called a couple of weeks ago to remind me about Ava’s next appointment, not only did I not have the courage to tell her that the time was not great for me, I didn’t even have the guts to tell her that Ava is not my daughter’s name. More »